Six Sigma DMAIC Process - Improve Phase - New Process Capability / Mapping

New Process Capability can be calculated using DPMO Method or Z value method as discussed in the Measure phase.

New Team Targets: With the desired results coming from the pilot, the current process baselining needs to be revisited. The new process capability achieved should be made the basis of re-baselining exercise and we need to set new internal team targets accordingly for the staff.

With the desired results coming from the pilot, the new improved process “should-be” needs to be mapped. While mapping the new process, we should consider the following workflow instructions:
  • Establish a product orientation or customer orientation
  • Establish one-at-a-time processing
  • Balance flow through bottleneck
  • Drive parallel processing
  • Reduce handoffs



Your Six Sigma Training
Table of Contents